Privacy Policy

Last Updated: March 15, 2024

1. Introduction

OutbackConnect ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

2. Information We Collect

• Contact information (name, email, phone number)
• Business details for commercial customers
• Location data for service optimization
• Technical data about your equipment and connectivity
• Usage data and service preferences
• Payment and transaction information
• Communication records and support history
• Website usage data and cookies

3. How We Use Your Information

• Providing and maintaining our services
• Processing payments and transactions
• Optimizing signal coverage and performance
• Communicating about service updates
• Responding to support requests
• Improving our products and services
• Complying with legal obligations
• Preventing fraud and maintaining security
• Marketing and promotional communications (with consent)

4. Data Sharing and Disclosure

We may share your information with:

• Service providers and contractors
• Payment processors
• Telecommunications partners
• Legal authorities when required
• Business partners (with explicit consent)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Withdraw consent
• Data portability

7. Contact Information

For privacy-related inquiries, please contact us at:

Email: [email protected]
Phone: +61-3-4635-0306
Address: Level 25, 120 Collins Street
Melbourne VIC 3000
Australia